Terms of Service

2.1 Eligibility

You must be at least 18 years old and have the legal authority to enter into binding agreements in order to use our Services. By using the Services, you represent and warrant that you meet these requirements.

2.2 Service Estimates and Agreements

Any estimates, quotes, or pricing information provided through the website or over the phone are for informational purposes only and are not binding until confirmed in a written work order or service agreement at the time of service. Actual pricing may vary based on site conditions, parts required, scope of work, and other factors discovered during an on-site visit.

Any specific service agreement, work order, or invoice you sign at the time of service will govern that particular job and will prevail over any conflicting language in these online Terms with respect to that job.

2.3 Your Responsibilities

In using our Services, you agree that:

• You will provide accurate, current, and complete information when requesting service, estimates, or contacting us.
• You will only request services for property you own, manage, or have proper authorization to represent.
• You are responsible for ensuring safe access to the property and disclosing any known hazards.
• You will comply with all applicable laws, regulations, and codes in connection with your use of the Services.

2.4 Third-Party Services

Our website may contain links to or integrations with third-party websites, tools, or services (such as payment processors, scheduling platforms, or financing providers). We do not control and are not responsible for the content, policies, or practices of any third-party services. Your use of any third-party services is at your own risk and subject to the terms and privacy policies of those third parties.

4.1 Website and Information Disclaimer

The content on this website is provided for general information purposes only and does not constitute professional advice, guarantees, or warranties of any kind. While we strive to keep information accurate and up to date, we do not warrant that the content is complete, reliable, current, or error-free.

4.2 No Warranty

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. THIS INCLUDES, WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

4.3 Limitation of Damages

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL PLUMBER OF VIRGINIA BEACH, ITS OWNERS, EMPLOYEES, CONTRACTORS, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOST PROFITS, LOST REVENUE, LOSS OF DATA, OR BUSINESS INTERRUPTION, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OR INABILITY TO USE THE SERVICES, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), OR ANY OTHER LEGAL THEORY, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL AGGREGATE LIABILITY FOR ANY CLAIMS ARISING OUT OF OR RELATING TO THE SERVICES SHALL NOT EXCEED ONE HUNDRED U.S. DOLLARS (USD $100), OR THE AMOUNT YOU PAID US DIRECTLY FOR THE SPECIFIC SERVICE GIVING RISE TO THE CLAIM, WHICHEVER IS GREATER.

4.4 Local Service Work

Any warranties, guarantees, or limitations of liability related to on-site plumbing work, parts, or labor will be described in the written work order or warranty documentation provided to you at the time of service. Nothing in these website Terms is intended to limit any rights or remedies you may have under applicable consumer protection laws that cannot be disclaimed by contract.